Overview
We take immense pride in our quality and material, therefore, do not accept returns and refunds. The measurements used are within an ace of perfection, so we do not allow the exchange of items purchased. Once ordered, we don’t entertain any cancellations.
Refunds
In case there is a discrepancy on our end or the product received is wrong, you can contact us at [email protected].
If your return is accepted, we’ll send you a return shipping tracking, as well as instructions on when the delivery executive will come to pick up the requested return. Once the returned order is received & inspected by our team, a full refund will be initiated which will be credited to your bank account within 2 working days. Items sent back to us without first requesting a return will not be accepted. If there are any discrepancies in the reason you provide for requesting a refund, we have the authority to decline your refund request
You can always contact us for any return questions at [email protected].
Damages and issues
Our pieces go through a quality check so the chances of any defects are very unlikely, however, there may be chances of a few discrepancies during the shipment of the product. Any damages during transportation are not covered or refunded by us. Please purchase at your own risk. We will not accept return/refund requests till the Covid situation comes to an end. If not used & just received, inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and take the action accordingly.
Refund
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges
We only replace items if we shipped the wrong item. Only if you need to exchange for the same item, you may send us an email at [email protected] and send your item to Aparant, Plot No. 11, MIDC, Kherdi-415604, Chiplun, Ratnagiri.
Shipping
We take a minimum of 2 days & maximum of 7 days to ship our pieces that are in stock. Kindly contact us via our social media platforms or email – [email protected] for details regarding any queries.
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Shipping returns
Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance, as it is possible that we may not receive your returned item.